Refund Policy

Standard Return Policy

If for any reason you are unhappy with your purchase, you have 30 days to return it from the date received. Shipping is non-refundable.

Instruments have a 7-day return policy. 

 

A few things to keep in mind:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer, unless specifically instructed to do so (usually with defective products).

Late or missing refunds 
Refunds usually take 5-7 business days AFTER we have inspected the returned items. If you haven’t received a refund after 10 business days, please contact us.

Exchanges
We only replace items if they are defective or damaged.


Shipping

 

Shipping costs are non-refundable. Customers are responsible to pay for shipping both ways for all returns unless the item arrives not as described.